Credit Policy

Introduction to Credits

Credits are virtual currency that can be used within the HairModelMake service. Credits are used for generating various hairstyles and using features.

Important: Credits cannot be exchanged, refunded, transferred, or withdrawn for membership. They are valid for 2 years after purchase.

Purchasing Credits

You can purchase various credit packages, with bonus credits provided for bulk purchases. Credit purchases can be made by clicking the coin icon at the top of the website.

  • All payments are processed through a secure payment system.
  • A receipt will be sent to your registered email when you purchase credits.
  • Purchased credits are reflected in your account immediately.

Using Credits

Credits are used for the following services:

  • Generating hairstyle images
  • Downloading custom catalog images
  • Other premium features

The credit usage for each feature can be found on the service screen.

Credit Validity Period

Purchased credits are valid for 2 years from the date of purchase. Expired credits are automatically removed, and notifications are provided.

Note: A notification will be sent to your registered email 30 days before your credits expire.

Refund Policy

As a rule, purchased credits cannot be refunded. However, refunds may be possible in the following exceptional cases:

Note: Refunds for dissatisfaction with the synthesis quality are not possible.
  • When credits are not issued due to a system error immediately after payment
  • Situations where refunds are legally required

Please contact our customer support team for refund requests.